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倍市得直播探讨AI访谈如何破解传统深访成本高、周期长、样本少与依赖人工等痛点。
2026-10-23
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品牌活动 
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全年营销作战日历，整合节日节气与热点节点，支持按月浏览与高清下载
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好用的客户体验管理软件盘点？围绕权限分级与数据合规要求评估
本文指出当前企业选用客户体验管理软件时，核心痛点已转向权限分级不精细、数据合规难保障，重点介绍AI驱动的倍市得平台，拆解其精细权限管控、全链路合规保障、权限内闭环响应等核心功能，结合多行业落地场景，说
2026-10-21
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品牌介绍 
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刊物 
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新闻动态
以数据为眼，观体验赋能，盘点疫后转型新趋势，研判行业新未来
疫情加速下，企业纷纷按下数字化经营“快进键”，用科技塑造智慧企业，火力全开推进产品/服务/经营方式等的变革…后疫情时代+互联网下半场，“客户体验”有哪些新的趋势？客户需求若隐若现，
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企业成功路径：打造卓越客户体验的关键点
盲盒经济、网红打卡、直播带货，营销方式随着潮流风向千变万化，从客户视角出发呈现个性化、差异化的消费体验成为打造“爆款品牌”的重要手段，令更多垂直、细分领域开始关注客户体验的价值。盖
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车企如何创造可见的客户体验价值？
作为客户体验管理领域的先行者，倍市得近日齐聚顶级咨询大咖和企业高管，成功召开了千人规模的2021中国客户体验管理高峰论坛。会上，普华永道汽车行业合伙人、体验设计中心合伙人蒋逸明指出
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如何搭建以客户体验为核心的运营体系？客户体验管理的道/法/术/器
体验作为一种新的经济提供物，已能按自身价值来单独定价，这是经济角度上的一个重要标志，标志体验经济的时代已经来临。近日，专业的客户体验管理平台「倍市得」正式发布《2021客户体验管理
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倍市得研究模型介绍：如何提升客户体验“变现”能力？
处在体验经济之中，良好的客户体验是撬动消费提升的重要支点，所谓良好的客户体验，必然推动客户发生心智改变，进而影响行为改变，最终落地为消费改变。由于客户体验的“变现”过程连续且具有互
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两大研究模型，解析客户体验旅程和客户价值
良好的客户体验通过态度、行为改变并最终落实在消费改变上，是一个“系统工程”，而要实现这样体系化的客户体验管理，系统化的研究体系必不可少。倍市得基于与几千家企业的多年合作实践，沉淀出
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探讨客户体验管理核心话题，探寻企业升级转型破局良方
由倍市得主办的2021第三届中国客户体验管理高峰论坛在上海盛大召开。处在“存量竞争日益加剧”以及“后疫情影响”的双重背景下，企业经营或止于“增长”或困于“转型”，众言科技董事长兼C
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政策加持，推进体验管理落地
在倍市得举办的2021中国客户体验管理高峰论坛上，中国用户体验联盟专职副秘书长刘远,基于政策解读，对“体验”作为评估产品与服务水平的关键特性、作为衡量国家高质量发展的重要指标的合理
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众言科技郭晓波：客户体验管理“六字真经”
“客户体验管理，是用数据让商业更有温度。” 5月20日，由倍市得主办的第三届中国客户体验管理高峰论坛暨《2021客户体验管理白皮书》发布仪式圆满收官，众言科技高级副总裁郭晓波先生在
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第三届中国客户体验管理高峰论坛圆满收官，精彩集锦不容错过（下）
由倍市得主办的第三届中国客户体验管理高峰论坛于5月20日顺利召开。峰会期间，来自全球顶流咨询品牌的大咖以及客户体验管理领域的头部实践者悉数到场，共议数字化转型议题。 以下精彩瞬间整