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倍市得直播探讨AI访谈如何破解传统深访成本高、周期长、样本少与依赖人工等痛点。
2026-10-23
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品牌活动 
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全年营销作战日历，整合节日节气与热点节点，支持按月浏览与高清下载
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好用的客户体验管理软件盘点？围绕权限分级与数据合规要求评估
本文指出当前企业选用客户体验管理软件时，核心痛点已转向权限分级不精细、数据合规难保障，重点介绍AI驱动的倍市得平台，拆解其精细权限管控、全链路合规保障、权限内闭环响应等核心功能，结合多行业落地场景，说
2026-10-21
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品牌介绍 
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刊物 
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一手调研与新技术、新理念相结合，助企业挖掘客户体验的多元化价值
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专业文章
客户体验不好到底是谁的锅？客服：不关我的事 | 体验观察员
入住前一周，小李收到通知，由于房屋管理权的交接问题，房屋的物业经理希望小李取消订单，对方承诺可以以完全相同的价格重新预订。
专业文章
服贸会释放“体验力量”：北京商联会携手倍市得，共同签署战略合作协议
中国国际服务贸易交易会(以下简称“服贸会”)， 由商务部、北京市政府共同主办，前身为京交会。自2012年首届京交会举办以来，服贸会已成长为全球第一个专门为服务贸易搭建的国家级、国际
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餐企管理“滞后之痛”：数字化或成餐企服务的强驱动力
(丰收日集团品牌矩阵，来源于官网)
专业文章
洞察新零售之新，打造全渠道无缝隙的客户体验
2016年起，“新零售”这个词开始被广泛讨论。 一方面，传统电商由于互联网和移动互联网终端大范围普及所带来的用户增长以及流量红利正逐渐萎缩; 另一方面，线上电商始终没有找到能够提供
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客户体验6大度量方法：体验“看得清”才能“管得好”
正所谓“没有度量，就没有管理”，“度量”是实现客户体验针对性优化与整改的前提。那么，客户体验管理到底量什么，又怎么量呢?本文列举了客户体验管理中常用的六大度量方法，由 倍市得 整理
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双标的梦龙、过期的肉蟹煲、断腕的呷哺：你不看重消费者，终被消费者看轻
01、品牌翻车不断，营销难逃“期望越大、失望越大”怪圈? 前不久，一则梦龙雪糕在中外市场用料“双标”的事件被网友披露，消息一经发布引发热议。而在此后的媒体求证之下，品牌方最终也不得
专业文章
物业服务三万亿赛道，如何用“体验”率先破局？
物业还是从前的那个物业吗?
专业文章
10大消费者探究模型，全面洞察消费行为 | 建议收藏
商业奇才史玉柱曾说：“品牌的唯一老师是消费者。”
专业文章
品牌营销只有惊、没有喜？画好这张图惊喜天天有
刚过去的七夕大家还记忆犹新，
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左庭右院x倍市得：体验驱动餐饮数字化经营，持续领跑火锅行业
左庭右院，作为鲜牛肉火锅头部品牌，创立于2015年，6年间开出近百家直营门店。 借助数字化赋能，品牌在会员运营、餐饮电商等领域都取得了不错的成绩，成功积累会员超300万人。 随着会