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<\/p>\n
02 \u7834\u5c40\u201c\u8c03\u7814\u96be\u201d \u2014\u2014 \u500d\u5e02\u5f97\u52a8\u4f5c\u4e0e\u4ef7\u503c<\/p>\n
<\/p>\n
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<\/p>\n
\u2460 \u7ebf\u4e0b\u6267\u884c\u786c\u5b9e\u529b\u2014\u2014\u8986\u76d695%\u533a\u57df\u7684\u771f\u5b9e\u89e6\u8fbe<\/p>\n
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<\/p>\n
\u2461 \u667a\u80fd\u5206\u6790\u7cbe\u51c6\u5ea6\u2014\u2014\u4ece\u63cf\u8ff0\u5230\u5f52\u56e0\u7684\u8de8\u8d8a<\/p>\n
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<\/p>\n
\u2462 \u6837\u672c\u8d28\u91cf\u7ba1\u63a7\u2014\u2014\u4e09\u91cd\u6821\u9a8c\u675c\u7edd\u865a\u5047\u6570\u636e<\/p>\n
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<\/p>\n
04 \u5178\u578b\u573a\u666f\u6df1\u5ea6\u8986\u76d6<\/p>\n
<\/p>\n
– \u96f6\u552e\u8fde\u9501\u95e8\u5e97\u4f53\u9a8c\u76d1\u6d4b\uff1a\u67d0\u62e5\u6709800\u5bb6\u95e8\u5e97\u7684\u670d\u88c5\u54c1\u724c\uff0c\u5229\u7528\u500d\u5e02\u5f97\u5728\u6bcf\u5bb6\u95e8\u5e97\u5e03\u8bbe\u89e6\u70b9\u4e8c\u7ef4\u7801\uff0c\u987e\u5ba2\u79bb\u5e97\u65f6\u626b\u7801\u5b8c\u62101\u5206\u949f\u6781\u7b80\u95ee\u5377\u3002\u7cfb\u7edf\u81ea\u52a8\u6c47\u603b\u5168\u56fd\u95e8\u5e97\u7684NPS\u5f97\u5206\uff0c\u5f53\u67d0\u533a\u57df\u95e8\u5e97\u51fa\u73b0\u8fde\u7eed3\u5929\u4f4e\u4e8e60\u5206\u7684\u9884\u8b66\u65f6\uff0c\u533a\u57df\u7ecf\u7406\u7acb\u5373\u6536\u5230\u5de5\u5355\uff0c\u901a\u8fc7\u56de\u770b\u76d1\u63a7\u4e0e\u5458\u5de5\u6c9f\u901a\uff0c\u53d1\u73b0\u670d\u52a1\u6d41\u7a0b\u6f0f\u6d1e\u5e7648\u5c0f\u65f6\u5185\u5b8c\u6210\u6574\u6539\uff0c\u8be5\u95e8\u5e97\u6b21\u6708\u8bc4\u5206\u56de\u5347\u81f375\u5206\u3002<\/p>\n
– B2B\u4f01\u4e1a\u5ba2\u6237\u65c5\u7a0b\u8bca\u65ad\uff1a\u4e00\u5bb6\u8f6f\u4ef6\u670d\u52a1\u5546\u9488\u5bf9\u7b7e\u7ea6\u5ba2\u6237\uff0c\u5728\u552e\u524d\u6f14\u793a\u3001\u5b9e\u65bd\u4ea4\u4ed8\u3001\u552e\u540e\u652f\u6301\u4e09\u4e2a\u5173\u952e\u8282\u70b9\u81ea\u52a8\u89e6\u53d1\u8c03\u7814\u3002\u901a\u8fc7\u5206\u6790200\u5bb6\u5ba2\u6237\u6570\u636e\uff0c\u53d1\u73b0\u201c\u5b9e\u65bd\u5468\u671f\u8fc7\u957f\u201d\u662f\u5bfc\u81f4\u7eed\u7ea6\u7387\u964d\u4f4e\u7684\u4e3b\u56e0\u3002\u4f01\u4e1a\u636e\u6b64\u4f18\u5316\u4e86\u6807\u51c6\u5316\u4ea4\u4ed8\u6d41\u7a0b\uff0c\u5c06\u5e73\u5747\u5b9e\u65bd\u5468\u671f\u4ece45\u5929\u538b\u7f29\u81f330\u5929\uff0c\u7eed\u7ea6\u7387\u63d0\u534718%\u3002<\/p>\n
– \u6c7d\u8f66\u54c1\u724c\u65b0\u8f66\u4e0a\u5e02\u6d4b\u8bd5\uff1a\u67d0\u65b0\u80fd\u6e90\u8f66\u4f01\u57285\u4e2a\u57ce\u5e02\u62db\u52df300\u540d\u76ee\u6807\u7528\u6237\uff0c\u901a\u8fc7\u7ebf\u4e0b\u5de5\u4f5c\u574a\u4e0e\u7ebf\u4e0a\u95ee\u5377\u7ed3\u5408\u7684\u65b9\u5f0f\uff0c\u6d4b\u8bd5\u65b0\u8f66\u578b\u7684\u5185\u9970\u6750\u8d28\u504f\u597d\u4e0e\u667a\u80fd\u8bed\u97f3\u7cfb\u7edf\u6613\u7528\u6027\u3002\u500d\u5e02\u5f97\u901a\u8fc7MaxDiff\u6a21\u578b\u5206\u6790\uff0c\u7cbe\u51c6\u8bc6\u522b\u51fa\u201c\u5ea7\u6905\u8212\u9002\u5ea6\u201d\u4e0e\u201c\u8bed\u97f3\u5524\u9192\u7075\u654f\u5ea6\u201d\u662f\u6d88\u8d39\u8005\u6700\u770b\u91cd\u76842\u4e2a\u5173\u952e\u8981\u7d20\uff0c\u4f01\u4e1a\u636e\u6b64\u8c03\u6574\u4e86\u6700\u7ec8\u91cf\u4ea7\u65b9\u6848\uff0c\u4e0a\u5e02\u9996\u6708\u8ba2\u5355\u91cf\u8d85\u51fa\u9884\u671f25%\u3002<\/p>\n
<\/p>\n
05 \u4f01\u4e1a\u7ea7\u4fdd\u969c \/ \u4e13\u4e1a\u670d\u52a1<\/p>\n
<\/p>\n
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<\/p>\n
06 \u7ed3\u8bed\u4e0e\u884c\u52a8\u53ec\u5524<\/p>\n
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