{"id":565,"date":"2019-12-19T10:00:19","date_gmt":"2019-12-19T02:00:19","guid":{"rendered":"https:\/\/blog.bestcem.com\/?p=565"},"modified":"2019-12-05T15:47:30","modified_gmt":"2019-12-05T07:47:30","slug":"%e4%bc%98%e5%8c%96%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%ef%bc%8c%e4%bb%8e%e5%85%b3%e9%94%ae%e6%ad%a5%e9%aa%a4%e5%bc%80%e5%a7%8b","status":"publish","type":"post","link":"https:\/\/www.bestcem.com\/blog\/%e4%bc%98%e5%8c%96%e5%ae%a2%e6%88%b7%e6%97%85%e7%a8%8b%ef%bc%8c%e4%bb%8e%e5%85%b3%e9%94%ae%e6%ad%a5%e9%aa%a4%e5%bc%80%e5%a7%8b\/","title":{"rendered":"\u4f18\u5316\u5ba2\u6237\u65c5\u7a0b\uff0c\u4ece\u5173\u952e\u6b65\u9aa4\u5f00\u59cb"},"content":{"rendered":"<p>\u5728\u5927\u591a\u6570\u516c\u53f8\u91cc\uff0c\u9996\u5e2d\u8425\u9500\u5b98\u7684\u7406\u60f3\u5374\u662f\u9996\u5e2d\u8fd0\u8425\u5b98\u6700\u7cdf\u7cd5\u7684\u5669\u68a6\u3002\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u7684\u5b9e\u8df5\u548c\u76f8\u5173\u7684\u6570\u5b57\u5316\u9879\u76ee\u62c9\u9ad8\u4e86\u8fd0\u8425\u6210\u672c\uff0c\u8ba9\u7ec4\u7ec7\u96be\u4ee5\u5728\u8425\u9500\u548c\u8fd0\u8425\u8fd9\u4e24\u79cd\u5bf9\u7acb\u7684\u529b\u91cf\u4e4b\u95f4\u8fbe\u6210\u5e73\u8861\u3002<\/p>\n<p>\u56e0\u6b64\uff0c\u5229\u7528\u6570\u636e\u6765\u7406\u89e3\u5ba2\u6237\u65c5\u7a0b\u6709\u52a9\u4e8e\u521b\u9020\u4e00\u79cd\u5171\u540c\u8bed\u8a00\uff0c\u8ba9\u8fd9\u4e24\u4e2a\u9886\u57df\u80fd\u591f\u57fa\u4e8e\u540c\u6837\u7684\u4e8b\u5b9e\u8fdb\u884c\u64cd\u4f5c\u3002\u5206\u6790\u884c\u4e3a\u6570\u636e\u53ca\u5176\u5bf9\u6d41\u7a0b\u7684\u5f71\u54cd\u5e76\u4f7f\u4e4b\u89c6\u89c9\u5316\uff0c\u5c06\u6709\u52a9\u4e8e\u66f4\u900f\u5f7b\u5730\u7406\u89e3\u5ba2\u6237\u7684\u771f\u5b9e\u9700\u6c42\uff0c\u6bd4\u6839\u636e\u5b64\u7acb\u7684\u4eba\u53e3\u7edf\u8ba1\u5b66\u548c\u884c\u4e3a\u4e8b\u5b9e\u5206\u6790\u7684\u6548\u679c\u66f4\u597d\u3002<\/p>\n<p>\u591a\u5e74\u6765\uff0c\u201c\u5ba2\u6237\u65c5\u7a0b\u201d\u548c\u201c\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u201d\u5df2\u7ecf\u6210\u4e3a\u5546\u754c\u7684\u70ed\u95e8\u8bdd\u9898\uff0c\u5374\u6ca1\u6709\u53d6\u5f97\u4ec0\u4e48\u5e7f\u6cdb\u4f20\u64ad\u7684\u6210\u679c\u3002<\/p>\n<p>\u5f88\u591a\u4f01\u4e1a\uff0c\u4ed6\u4eec\u4ee5\u5f80\u4f18\u5316\u5ba2\u6237\u4f53\u9a8c\u7684\u8fc7\u7a0b\u4e2d\u9047\u5230\u4e86\u4ee5\u4e0b4 \u79cd\u4e3b\u8981\u7684\u969c\u788d\uff1a<\/p>\n<p><b>\u00b7 \u7ec4\u7ec7\u5b64\u5c9b\uff1a<\/b>\u5728\u8bb8\u591a\u6848\u4f8b\u4e2d\uff0c\u8fd9\u4e9b\u516c\u53f8\u5236\u9020\u51fa\u4e86\u8bb8\u591a\u7ec4\u7ec7\u5b64\u5c9b\uff0c\u4ee5\u5e2e\u52a9\u4ed6\u4eec\u63d0\u9ad8\u4e1a\u52a1\u5355\u4f4d\u5185\u90e8\u7684\u6548\u7387\u3002\u4ece\u672c\u8d28\u4e0a\u8bf4\uff0c\u7ec4\u7ec7\u5b64\u5c9b\u56f4\u7ed5\u5404\u81ea\u7684\u4f7f\u547d\u5404\u53f8\u5176\u804c\uff0c\u66f4\u4e3a\u4e13\u4e1a\u4e5f\u66f4\u4e3a\u9ad8\u4ea7\uff0c\u4f46\u8fd9\u4e2a\u4f7f\u547d\u5e76\u975e\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u3002\u66f4\u7cdf\u7684\u662f\uff0c\u4ee5\u5b64\u5c9b\u4e3a\u754c\u7684\u5de5\u4f5c\u65b9\u5f0f\u63d0\u5347\u7684\u6548\u7387\u5f80\u5f80\u56e0\u4e1a\u52a1\u5355\u4f4d\u4e4b\u95f4\u5f7c\u6b64\u626f\u76ae\u3001\u5ef6\u8bef\u65f6\u95f4\u800c\u62b5\u6d88\u3002<\/p>\n<p><b>\u00b7 \u5ba2\u6237\u89c6\u89d2\u4e0d\u5168\u9762\uff1a<\/b>\u5c3d\u7ba1\u8bb8\u591a\u7ec4\u7ec7\u4e86\u89e3\u5ba2\u6237\u6d1e\u5bdf\u548c\u5546\u4e1a\u60c5\u62a5\u7684\u91cd\u8981\u6027\uff0c\u5374\u672a\u80fd\u5c06\u5176\u4f5c\u4e3a\u4e00\u9879\u6218\u7565\u8d44\u4ea7\u52a0\u4ee5\u5229\u7528\u3002\u5728\u5ba2\u6237\u8054\u7edc\u4e2d\u5fc3\uff0c\u4f60\u53ef\u4ee5\u627e\u5230\u4e30\u5bcc\u7684\u4fe1\u606f\u2014\u6765\u81eaCRM\/ \u6848\u4f8b\u7ba1\u7406\u7cfb\u7edf\uff0c\u4ee5\u53ca\u9762\u5411\u5ba2\u6237\u7684\u56e2\u961f\u6210\u5458\u3002\u7136\u800c\uff0c\u6b64\u7c7b\u4fe1\u606f\u4e2d\u5927\u591a\u6570\u5b58\u50a8\u5728\u5206\u6563\u7684\u6570\u636e\u5e93\u4e2d\uff0c\u4e0d\u4f1a\u7ed9\u6240\u6709\u90e8\u95e8\u5206\u4eab\u3002<\/p>\n<p><b>\u00b7 \u5b64\u5c9b\u6570\u636e\u5206\u6790\uff1a<\/b>CRM \u53ea\u80fd\u7b80\u8981\u4e86\u89e3\u5ba2\u6237\u65c5\u7a0b\u3002\u5b83\u53ef\u4ee5\u663e\u793a\u51fa\u4f60\u7684\u5ba2\u6237\u7684\u4e00\u822c\u504f\u597d\u548c\u884c\u4e3a\uff0c\u5305\u62ec\u4ed6\u4eec\u8d2d\u4e70\u7684\u5546\u54c1\u3001\u8d2d\u4e70\u65f6\u95f4\u4ee5\u53ca\u4f55\u65f6\u4f1a\u6362\u6389\u4f9b\u5e94\u5546\u3002\u8fd9\u4e9b\u7cfb\u7edf\u53ef\u4ee5\u5728\u4f18\u5316\u5ba2\u6237\u63a5\u89e6\u70b9\u65f6\u8d77\u5230\u4e00\u5b9a\u4f5c\u7528\u3002\u7136\u800c\uff0c\u8981\u60f3\u4f18\u5316\u5ba2\u6237\u65c5\u7a0b\uff0c\u7ec4\u7ec7\u5fc5\u987b\u80fd\u591f\u5168\u9762\u5730\u770b\u5f85\u6570\u636e\u5206\u6790\u3002\u4f8b\u5982\uff0c\u9500\u552e\u90e8\u95e8\u751f\u6210\u7684\u62a5\u544a\u53ef\u4ee5\u663e\u793a\u65b0\u4ea7\u54c1\u4e0a\u5e02\u7684\u9500\u552e\u6570\u5b57\u5f88\u9ad8\u3002\u5bf9\u7ec4\u7ec7\u6765\u8bf4\uff0c\u8fd9\u8c8c\u4f3c\u662f\u4e2a\u597d\u6d88\u606f\uff0c\u76f4\u5230\u4eba\u4eec\u628a\u8fd9\u4e00\u4fe1\u606f\u4e0e\u670d\u52a1\u90e8\u95e8\u8054\u7cfb\u8d77\u6765\u624d\u53d1\u73b0\u771f\u76f8\u2014\u5ba2\u670d\u65f6\u95f4\u4e5f\u5f88\u9ad8\uff0c\u56e0\u4e3a\u7528\u6237\u4e0d\u6e05\u695a\u8be5\u4ea7\u54c1\u600e\u4e48\u7528\u3002<\/p>\n<p><b>\u00b7 \u7a7a\u6709\u5927\u91cf\u6570\u636e\uff0c\u7f3a\u4e4f\u80cc\u666f\u4fe1\u606f\uff1a<\/b>\u5927\u591a\u6570\u7ec4\u7ec7\u6709\u5de5\u5177\u6765\u8861\u91cf\u3001\u6620\u5c04\u548c\u62a5\u544a\u5ba2\u6237\u7684\u884c\u4e3a\uff0c\u4f46\u5927\u591a\u6570\u7ec4\u7ec7\u7f3a\u5c11\u80cc\u666f\u4fe1\u606f\u3002\u771f\u6b63\u7684\u5ba2\u6237\u65c5\u7a0b\u7ba1\u7406\u9700\u8981\u7684\u4e0d\u53ea\u662f\u5ba2\u6237\u884c\u4e3a\u6570\u636e\uff0c\u8fd8\u9700\u8981\u4f53\u9a8c\u6570\u636e\uff0c\u5e76\u4ee5\u8db3\u591f\u76f4\u89c2\u7684\u65b9\u5f0f\u8bf4\u660e\u8fd9\u4e9b\u4f53\u9a8c\u5982\u4f55\u4e0e\u7ec4\u7ec7\u7684\u8fd0\u8425\u6a21\u5f0f\u76f8\u7b26\u3002\u8fd9\u80fd\u8ba9\u7ec4\u7ec7\u66f4\u51c6\u786e\u5730\u5206\u6790\u95ee\u9898\u7684\u6839\u6e90\uff0c\u5f04\u6e05\u7279\u5b9a\u7684\u5ba2\u6237\u95ee\u9898\u662f\u5982\u4f55\u53d1\u751f\u7684\uff0c\u5e76\u8ba9\u4f01\u4e1a\u9886\u5bfc\u8005\u80fd\u591f\u505a\u51fa\u80fd\u6781\u5927\u5730\u5f71\u54cd\u516c\u53f8\u7684\u51b3\u7b56\u3002<\/p>\n<ul>\n<li><strong>\u4f18\u5316\u5ba2\u6237\u65c5\u7a0b<\/strong><\/li>\n<\/ul>\n<p>\u6211\u4eec\u603b\u7ed3\u51fa\u4e86\u4f18\u5316\u5ba2\u6237\u65c5\u7a0b\u7684\u7ebf\u7d22\u548c\u4e00\u822c\u51c6\u5219\u3002<\/p>\n<p>1. \u5c06\u5ba2\u6237\u9700\u6c42\u548c\u4ef7\u503c\u9a71\u52a8\u56e0\u5b50\uff0c\u4e0e\u5185\u90e8\u6d3b\u52a8\u548c\u5173\u952e\u7ee9\u6548\u6307\u6807\uff08KPI\uff09\u5173\u8054\u3002\u8981\u60f3\u5206\u8fa8\u5ba2\u6237\u7684\u884c\u4e3a\uff0c\u516c\u53f8\u5fc5\u987b\u4e86\u89e3\u5b9e\u9645\u7684\u5ba2\u6237\u65c5\u7a0b\uff0c\u4e86\u89e3\u6bcf\u4e2a\u63a5\u89e6\u70b9\u7684\u4ef7\u503c\u9a71\u52a8\u56e0\u5b50\u3002\u4e00\u65e6\u5c06\u5ba2\u6237\u7684\u9700\u6c42\u548c\u4ef7\u503c\u9a71\u52a8\u56e0\u5b50\uff0c\u4e0e\u5185\u90e8\u7684KPI \u548c\u6d41\u7a0b\u5173\u8054\u8d77\u6765\uff0c\u5c31\u80fd\u627e\u51fa\u6700\u4f73\u7684\u63a5\u89e6\u70b9\u3002\u5c06\u5ba2\u6237\u7684KPI \u4e0e\u8fd0\u8425\u7684KPI \u8fdb\u884c\u5bf9\u5e94\uff0c\u53d1\u73b0\u5ba2\u6237\u65c5\u7a0b\u80cc\u540e\u7684\u5546\u4e1a\u6d41\u7a0b\uff0c\u5c31\u80fd\u505a\u5230\u8fd9\u4e00\u70b9\u3002<\/p>\n<p>2. \u91cd\u70b9\u5173\u6ce8\u6280\u672f\u67b6\u6784\u548c\u5b9e\u65bd\u3002\u5c06\u5ba2\u6237\u6e20\u9053\u63a5\u89e6\u70b9\u4e0e\u540e\u7aef\u7cfb\u7edf\u6d41\u7a0b\u5bf9\u5e94\u7684\u72ec\u7279\u7ec4\u5408\u80fd\u591f\u4ee5\u4e8b\u5b9e\u4e3a\u4f9d\u636e\uff0c\u76d1\u63a7\u5b9e\u9645\u7684\u5ba2\u6237\u65c5\u7a0b\u5168\u7a0b\u3002\u8fd9\u80fd\u8ba9\u4f01\u4e1a\u6e05\u6670\u3001\u6709\u6839\u636e\u5730\u6df1\u5165\u4e86\u89e3\u6574\u4e2a\u5ba2\u6237\u65c5\u7a0b\u4e2d\u80cc\u540e\u7684\u6839\u6e90\uff0c\u4ee5\u53ca\u6548\u7387\u3001\u6548\u80fd\u548c\u5408\u89c4\u6027\u65b9\u9762\u7684\u6539\u5584\u6f5c\u529b\u3002<\/p>\n<p>3. \u53d1\u73b0\u5ba2\u6237\u884c\u4e3a\u3002\u901a\u8fc7\u5ba2\u6237\u65c5\u7a0b\u5206\u6790\uff0c\u516c\u53f8\u53ef\u4ee5\u57fa\u4e8e\u5ba2\u6237\u5b9e\u9645\u4e0a\u5982\u4f55\u5728\u516c\u53f8\u6e20\u9053\u5185\u201c\u524d\u8fdb\u201d\uff0c\u4ee5\u53ca\u5728\u65c5\u7a0b\u5185\u7684\u63a5\u89e6\u70b9\u5982\u4f55\u4e92\u52a8\uff0c\u4ece\u800c\u5206\u8fa8\u4e8b\u5b9e\u3002\u518d\u7ed3\u5408\u4ece\u5bf9\u5e94\u7684\u5546\u4e1a\u6d41\u7a0b\u4e2d\u5f97\u5230\u7684\u6d1e\u89c1\uff0c\u516c\u53f8\u5c31\u80fd\u6301\u7eed\u6539\u5584\u5ba2\u6237\u65c5\u7a0b\uff0c\u5e73\u8861\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u6d41\u7a0b\u6548\u7387\u3002<\/p>\n<p>4. \u5bf9\u5ba2\u6237\u7ec6\u5206\u8fdb\u884c\u6253\u78e8\uff0c\u589e\u8fdb\u5bf9\u5ba2\u6237\u7684\u6df1\u5165\u4e86\u89e3\u3002\u9996\u5148\uff0c\u8bc1\u5b9e\u5ba2\u6237\u7684\u610f\u89c1\u3002\u5728\u5fc5\u8981\u7684\u65f6\u5019\uff0c\u57fa\u4e8e\u4e8b\u5b9e\u6570\u636e\u5ba1\u6838\u4e0e\u4f18\u5316\u73b0\u6709\u7684\u5ba2\u6237\u7ec6\u5206\u3002\u7136\u540e\uff0c\u5bf9\u76ee\u6807\u5ba2\u6237\u4f53\u9a8c\u8fdb\u884c\u8bbe\u8ba1\u3002\u5982\u6709\u5fc5\u8981\uff0c\u5728\u5206\u6790\u4e86\u5ba2\u6237\u7ec6\u5206\u7684\u57fa\u7840\u4e0a\uff0c\u5bf9\u4f53\u9a8c\u6a21\u5f0f\u4e5f\u8fdb\u884c\u5ba1\u67e5\u548c\u4f18\u5316\u3002<\/p>\n<p>5. \u83b7\u5f97\u57fa\u4e8e\u4e8b\u5b9e\u7684\u6d1e\u89c1\uff0c\u5e76\u5728\u6b64\u57fa\u7840\u4e0a\u5bf9\u5f53\u524d\u7684\u5ba2\u6237\u65c5\u7a0b\u548c\u4f53\u9a8c\u91cd\u65b0\u5b89\u6392\u3002\u5ba2\u6237\u7684\u5ba2\u6237\u65c5\u7a0b\u662f\u5426\u5b9e\u9645\u6309\u7167\u6240\u8bbe\u8ba1\u7684\u65b9\u5411\u524d\u8fdb\uff1f\u4ed6\u4eec\u5728\u4f55\u5904\u504f\u79bb\u4e86\u539f\u6709\u7684\u8bbe\u8ba1\uff1f\u8fd9\u79cd\u504f\u79bb\u6709\u4f55\u610f\u4e49\uff0c\u6211\u4eec\u53c8\u8be5\u5982\u4f55\u6539\u53d8\uff1f<\/p>\n<p>6. \u5bf9\u6570\u5b57\u63a5\u89e6\u70b9\u91cd\u65b0\u60f3\u8c61\uff0c\u91cd\u65b0\u89c4\u5212\uff0c\u5e76\u91cd\u65b0\u5b89\u6392\u4f18\u5148\u987a\u5e8f\u3002\u4f18\u5316\u5ba2\u6237\u4f53\u9a8c\u7684\u8fc7\u7a0b\u540c\u65f6\u4e5f\u975e\u5e38\u9002\u5408\u6253\u9020\u65b0\u670d\u52a1\u548c\u53d1\u6398\u65b0\u670d\u52a1\u7684\u673a\u4f1a\uff0c\u800c\u8fd9\u4e24\u8005\u53cd\u8fc7\u6765\u53c8\u6709\u52a9\u4e8e\u63d0\u4f9b\u5ba2\u6237\u6240\u9700\u8981\u7684\u4f53\u9a8c\u3002\u63a5\u89e6\u5230\u65b0\u7684\u673a\u4f1a\u548c\u65b0\u7684\u670d\u52a1\/ \u4ea7\u54c1\u9700\u8981\u5177\u5907\u76f8\u5e94\u7684\u6570\u5b57\u5316\u80fd\u529b\u4f5c\u4e3a\u652f\u6301\u3002\u5728\u6b64\u4e4b\u540e\uff0c\u5c31\u5e94\u8be5\u57fa\u4e8e\u5ba2\u6237\u65c5\u7a0b\u7684\u6b65\u9aa4\uff0c\u7406\u6e05\u4e3a\u652f\u6301\u5ba2\u6237\u65c5\u7a0b\uff0c\u9700\u8981\u54ea\u79cd\u80fd\u529b\u3002<\/p>\n<p>7. \u7406\u6e05\u4ea4\u4ed8\u670d\u52a1\u548c\u6700\u4f73\u7684\u5ba2\u6237\u4f53\u9a8c\u6240\u9700\u7684\uff08\u6570\u5b57\uff09\u80fd\u529b\u3002\u5206\u6e05\u6e20\u9053\u548c\u63a5\u89e6\u70b9\u7684\u4f18\u5148\u6b21\u5e8f\u4ee5\u6210\u529f\u5730\u6253\u9020\u201c\u5ba2\u6237\u81f3\u4e0a\u201d\u7684\u7406\u5ff5\u3002\u660e\u767d\u4f60\u9700\u8981\u5177\u5907\u54ea\u4e9b\u80fd\u529b\u624d\u80fd\u4ea4\u4ed8\u7406\u60f3\u7684\u5ba2\u6237\u65c5\u7a0b\uff1f<\/p>\n<p>8. \u5b9e\u65bd\u6301\u7eed\u7684\u5ba2\u6237\u7ba1\u7406\u548c\u5185\u90e8\u6d41\u7a0b\u76d1\u63a7\u3002\u5e94\u5f53\u5c06\u7ecf\u8fc7\u91cf\u5316\u3001\u8f7b\u91cd\u6709\u5e8f\u7684\u6539\u5584\u65e5\u7a0b\u8868\u4f5c\u4e3a\u4f60\u7684\u6539\u5584\u8def\u7ebf\u56fe\u7684\u57fa\u7840\u3002\u6301\u7eed\u5bf9\u5ba2\u6237\u65c5\u7a0b\u7684\u76d1\u63a7\u5c06\u6d41\u7a0b\u6539\u5584\u5de5\u4f5c\u4ece\u201c\u76f4\u89c9\u201d\u5224\u65ad\u53d8\u6210\u4e86\u201c\u57fa\u4e8e\u4e8b\u5b9e\u201d\u7684\u884c\u52a8\uff0c\u4ece\u800c\u80fd\u4ee5\u8f83\u5c0f\u7684\u963b\u529b\u5b9e\u73b0\u4ef7\u503c\uff0c\u4e14\u53ef\u63a7\u6027\u66f4\u9ad8\u3002<\/p>\n<ul>\n<li><strong>\u4ece\u5173\u952e\u6b65\u9aa4\u5f00\u59cb<\/strong><\/li>\n<\/ul>\n<p><b>\u00b7 \u6388\u6743\u8fdb\u884c\u8de8\u7ec4\u7ec7\u534f\u4f5c\u3002<\/b>\u8fc7\u5206\u7ec6\u5316\u3001\u5f7c\u6b64\u5272\u88c2\u7684\u65b9\u6cd5\u662f\u4e0d\u80fd\u5b9e\u73b0\u6210\u529f\u8f6c\u578b\u7684\u3002\u4ee5\u5404\u81ea\u72ec\u7acb\u7684\u4e1a\u52a1\u5355\u4f4d\u4e3a\u9650\u8fd0\u884c\u4e00\u6b21\u6027\u7684\u9879\u76ee\u5e76\u4e0d\u80fd\u8ba9\u5176\u5f71\u54cd\u904d\u53ca\u6574\u4e2a\u516c\u53f8\u3002\u4e0d\u5982\u4ee5\u8de8\u804c\u80fd\u56e2\u961f\u7684\u5f62\u5f0f\u8fd0\u4f5c\u6d41\u7a0b\uff0c\u628a\u5185\u90e8\u7ec4\u7ec7\u5f53\u6210\u4e00\u4e2a\u6574\u4f53\u3002<\/p>\n<p><b>\u00b7 \u4ece\u5ba2\u6237\u7684\u89d2\u5ea6\u51fa\u53d1\uff0c\u5efa\u7acb\u8986\u76d6\u6574\u4e2a\u7ec4\u7ec7\u7684\u7ee9\u6548\u7ba1\u7406\u3002<\/b>\u8981\u60f3\u5b9e\u73b0\u771f\u6b63\u5353\u8d8a\u7684\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\uff0c\u5c31\u8981\u628a\u6218\u7565\u91cd\u70b9\u4ece\u201c\u53ea\u770b\u8fd0\u8425KPI\u201d\u8f6c\u79fb\u5230\u201c\u6301\u7eed\u6539\u5584\u5ba2\u6237\u6d41\u7a0b\u548c\u4e92\u52a8\u201d\u4e0a\u3002\u7136\u800c\uff0c\u5149\u662f\u5c06\u5916\u90e8\uff08\u9762\u5411\u5ba2\u6237\uff09\u548c\u5185\u90e8\uff08\u8fd0\u8425\uff09\u7ee9\u6548\u6307\u6807\u7edf\u4e00\u8d77\u6765\u662f\u4e0d\u591f\u7684\uff1b\u5411\u7ec4\u7ec7\u5e7f\u6cdb\u5ba3\u4f20\u8fd9\u4e00\u4fe1\u606f\uff0c\u4e14\u5b9e\u65f6\u76d1\u63a7\u548c\u8861\u91cf\u7ee9\u6548\u4e5f\u5f88\u5173\u952e\u3002\u9996\u5148\u786e\u4fdd\u9762\u5411\u5ba2\u6237\u7684\u7fa4\u4f53\u80fd\u83b7\u53d6\u7684\u4fe1\u606f\u548c\u4f20\u8fbe\u7684\u4fe1\u606f\u90fd\u662f\u76f8\u540c\u7684\uff0c\u7136\u540e\u8bbe\u6cd5\u534f\u8c03\u6574\u4e2a\u7ec4\u7ec7\uff0c\u8fd9\u6837\u624d\u80fd\u8ba9\u5ba2\u6237\u6ee1\u610f\u3002\u6570\u5b57\u5e73\u53f0\u628a\u5bf9\u5ba2\u6237\u884c\u4e3a\u7684\u53ef\u89c1\u6027\u63d0\u5347\u5230\u4e86\u65b0\u7684\u5c42\u6b21\uff0c\u5f97\u5230\u4e86\u65b0\u7684\u6d1e\u89c1\uff0c\u4ece\u800c\u4e0e\u7ec4\u7ec7\u7684\u5185\u90e8\u8fd0\u8425\u6302\u94a9\uff0c\u8ba9\u7ec4\u7ec7\uff08\u4ee5\u53ca\u7ec4\u7ec7\u5185\u7684\u6240\u6709\u4eba\uff09\u6709\u673a\u4f1a\u5b9e\u73b0\u771f\u6b63\u7684\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u3002<\/p>\n<p><b>\u00b7 \u7ed3\u5408\u80cc\u666f\uff0c\u5168\u9762\u5730\u5206\u6790\u6570\u636e\u3002<\/b>\u4e0d\u5c11\u7ec4\u7ec7\u672a\u80fd\u610f\u8bc6\u5230\uff0c\u5206\u6790\u6cd5\u9664\u975e\u4e0e\u4e1a\u52a1\u6d41\u7a0b\u548c\u6574\u4f53\u7684\u8fd0\u8425\u73af\u5883\u7ed3\u5408\uff0c\u5426\u5219\u6570\u636e\u5206\u6790\u529b\u91cf\u5f88\u6709\u9650\u3002\u505a\u4e0d\u5230\u8fd9\u4e00\u70b9\uff0c\u5c31\u5f88\u96be\u53d1\u73b0\u8d8b\u52bf\u80cc\u540e\u7684\u6839\u672c\u539f\u56e0\uff0c\u6240\u53d1\u73b0\u7684\u7279\u5f81\u4e5f\u53ea\u6d89\u53ca\u5c40\u90e8\u7684\u4ef7\u503c\u94fe\u3002\u7ed3\u5408\u80cc\u666f\u5206\u6790\u6570\u636e\u6709\u52a9\u4e8e\u627e\u51fa\u9500\u552e\u5267\u70c8\u53d8\u5316\u7684\u539f\u56e0\uff0c\u800c\u4e0d\u662f\u4ec5\u4ec5\u89c2\u5bdf\u6570\u636e\u6709\u65e0\u53d8\u5316\u3002\u53d1\u73b0\u6f5c\u5728\u635f\u5931\u662f\u5b9e\u73b0\u6709\u6548\u51b3\u7b56\u7684\u5173\u952e\u4e00\u73af\u3002<\/p>\n<p><b>\u00b7 \u5c06\u771f\u76f8\u7684\u6765\u6e90\u7edf\u4e00\u3002<\/b>\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u7684\u524d\u63d0\u662f\u5728\u4e00\u4e2a\u6570\u636e\u5e93\u4e2d\u878d\u5408\u6240\u6709\u7684\u5ba2\u6237\u63a5\u89e6\u70b9\u3002\u5982\u679c\u4e0d\u80fd\u5c06\u771f\u76f8\u7684\u6765\u6e90\u7edf\u4e00\uff0c\u5c31\u4f1a\u524a\u5f31\u7ec4\u7ec7\u5206\u6790\u548c\u8fdb\u4e00\u6b65\u5229\u7528\u6240\u641c\u96c6\u7684\u6570\u636e\u7684\u80fd\u529b\u3002\u6b64\u5916\uff0c\u5e73\u53f0\u6280\u672f\u6709\u52a9\u4e8e\u5458\u5de5\u4e86\u89e3\u53bb\u54ea\u91cc\u5bfb\u627e\u6240\u9700\u7684\u4fe1\u606f\u4ee5\u53ca\u7ec4\u7ec7\u8861\u91cf\u4ed6\u4eec\u6240\u7528\u7684\u6307\u6807\u3002\u4e8b\u5b9e\u8bc1\u660e\uff0c\u8fd9\u79cd\u505a\u6cd5\u80fd\u591f\u975e\u5e38\u6709\u6548\u5730\u6fc0\u53d1\u5458\u5de5\u505a\u51fa\u7ec4\u7ec7\u9700\u8981\u7684\u884c\u4e3a\u3002<\/p>\n<p><em>\u672c\u6587\u7ffb\u8bd1\u5e76\u6539\u7f16\u81eaPEX Network Reports\u7684\u300aCustomer Journey Optimization: Lean operations in the age of customer centricity\u300b\u4e00\u6587\u3002<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u5927\u591a\u6570\u516c\u53f8\u91cc\uff0c\u9996\u5e2d\u8425\u9500\u5b98\u7684\u7406\u60f3\u5374\u662f\u9996\u5e2d\u8fd0\u8425\u5b98\u6700\u7cdf\u7cd5\u7684\u5669\u68a6\u3002\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\u7684\u5b9e\u8df5\u548c\u76f8\u5173\u7684\u6570\u5b57\u5316\u9879\u76ee\u62c9\u9ad8\u4e86\u8fd0\u8425\u6210\u672c &hellip; <\/p>\n","protected":false},"author":1,"featured_media":571,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[13],"tags":[8,67,48],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/565"}],"collection":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/comments?post=565"}],"version-history":[{"count":10,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/565\/revisions"}],"predecessor-version":[{"id":577,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/565\/revisions\/577"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/media\/571"}],"wp:attachment":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/media?parent=565"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/categories?post=565"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/tags?post=565"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}