{"id":2321,"date":"2020-12-01T08:00:58","date_gmt":"2020-12-01T00:00:58","guid":{"rendered":"https:\/\/blog.bestcem.com\/?p=2321"},"modified":"2020-11-30T15:14:41","modified_gmt":"2020-11-30T07:14:41","slug":"%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e8%b6%8a%e6%9d%a5%e8%b6%8a%e9%87%8d%e8%a6%81%ef%bc%8c%e5%a6%82%e4%bd%95%e7%ae%a1%e7%90%86%e5%ae%a2%e6%88%b7%e7%9a%84%e4%bd%93%e9%aa%8c%ef%bc%9f","status":"publish","type":"post","link":"https:\/\/www.bestcem.com\/blog\/%e5%ae%a2%e6%88%b7%e4%bd%93%e9%aa%8c%e8%b6%8a%e6%9d%a5%e8%b6%8a%e9%87%8d%e8%a6%81%ef%bc%8c%e5%a6%82%e4%bd%95%e7%ae%a1%e7%90%86%e5%ae%a2%e6%88%b7%e7%9a%84%e4%bd%93%e9%aa%8c%ef%bc%9f\/","title":{"rendered":"\u5ba2\u6237\u4f53\u9a8c\u8d8a\u6765\u8d8a\u91cd\u8981\uff0c\u5982\u4f55\u7ba1\u7406\u5ba2\u6237\u7684\u4f53\u9a8c\uff1f"},"content":{"rendered":"

\u4f01\u4e1a\u8981\u5145\u5206\u8ba4\u8bc6\u5230\u5ba2\u6237\u7684\u4f53\u9a8c\u5177\u6709\u5c42\u7ea7\u6027\u3002\u7531\u4e8e\u5ba2\u6237\u9700\u6c42\u7684\u4e0d\u65ad\u5347\u7ea7\uff0c\u5728\u4f4e\u5c42\u7ea7\u7684\u9700\u6c42\u88ab\u6ee1\u8db3\u540e\uff0c\u4ed6\u4eec\u5c31\u5f00\u59cb\u8ffd\u6c42\u66f4\u9ad8\u7684\u9700\u6c42\uff0c\u6240\u4ee5\u5904\u5728\u4e0d\u540c\u9700\u6c42\u5c42\u6b21\u7684\u5ba2\u6237\u5bf9\u540c\u4e00\u4f53\u9a8c\u7684\u611f\u77e5\u662f\u4e0d\u76f8\u540c\u7684\u3002\u800c\u4e14\u540c\u4e00\u4e2a\u5ba2\u6237\uff0c\u968f\u7740\u4f53\u9a8c\u6b21\u6570\u7684\u589e\u591a\uff0c\u4ed6\u7684\u4f53\u9a8c\u611f\u4e5f\u4f1a\u964d\u4f4e\u3002\u6211\u4eec\u7ecf\u5e38\u80fd\u770b\u5230\uff0c\u90a3\u4e9b\u66fe\u7ecf\u80fd\u4e3a\u5ba2\u6237\u5e26\u6765\u9ad8\u5ea6\u4f53\u9a8c\u7684\u4ea7\u54c1\u6162\u6162\u5931\u53bb\u4e86\u5438\u5f15\u529b\uff0c\u5176\u5b9e\u5e76\u4e0d\u662f\u4ea7\u54c1\u51fa\u4e86\u95ee\u9898\uff0c\u800c\u662f\u5ba2\u6237\u5bf9\u4ea7\u54c1\u7684\u4f53\u9a8c\u53d1\u751f\u4e86\u53d8\u5316\u3002<\/p>\n

\u5982\u4f55\u5bf9\u5ba2\u6237\u7684\u4f53\u9a8c\u8fdb\u884c\u8bc4\u4ef7\uff0c\u6211\u4eec\u6839\u636e\u4f53\u9a8c\u5185\u5bb9\u5bf9\u5ba2\u6237\u7684\u5f71\u54cd\u529b\uff0c\u548c\u5ba2\u6237\u53c2\u4e0e\u4f53\u9a8c\u7684\u4e3b\u52a8\u6027\u7a0b\u5ea6\uff0c\u628a\u5ba2\u6237\u4f53\u9a8c\u5206\u4e3a\u6d88\u6781\u7684\u4f53\u9a8c\u3001\u65e0\u4f53\u9a8c\u3001\u79ef\u6781\u7684\u4f53\u9a8c\u4e09\u4e2a\u5c42\u7ea7\uff0c\u800c\u5176\u4e2d\uff0c\u79ef\u6781\u7684\u4f53\u9a8c\u53c8\u5305\u62ec\u4f4e\u5ea6\u7684\u4f53\u9a8c\u3001\u4e2d\u5ea6\u7684\u4f53\u9a8c\u548c\u9ad8\u5ea6\u7684\u4f53\u9a8c\u3002<\/p>\n

\"\"<\/center>\u4e00\u3001\u6d88\u6781\u7684\u4f53\u9a8c\uff1a<\/strong>\u5ba2\u6237\u4e3b\u52a8\u7684\u3001\u5168\u8eab\u5fc3\u7684\u53c2\u4e0e\u4e86\u4f53\u9a8c\uff0c\u4f46\u662f\u4f53\u9a8c\u5185\u5bb9\u5e76\u6ca1\u6709\u4e3a\u5ba2\u6237\u5e26\u6765\u4efb\u4f55\u523a\u6fc0\u548c\u5f71\u54cd\uff0c\u8fdc\u8fdc\u4f4e\u4e8e\u5ba2\u6237\u7684\u671f\u671b\u3002\u800c\u4e14\u5ba2\u6237\u7684\u53c2\u4e0e\u7a0b\u5ea6\u8d8a\u9ad8\uff0c\u5931\u671b\u548c\u6d88\u6781\u611f\u8d8a\u5f3a\uff0c\u751a\u81f3\u662f\u5f62\u6210\u4e86\u4e00\u6bb5\u75db\u82e6\u4e0d\u582a\u7684\u8bb0\u5fc6\u3002<\/p>\n

\u4e8c\u3001\u65e0\u4f53\u9a8c\uff1a<\/strong>\u5ba2\u6237\u672c\u6765\u662f\u88ab\u8bf1\u60d1\u548c\u5438\u5f15\u8fc7\u6765\u7684\uff0c\u4f46\u4f53\u9a8c\u5185\u5bb9\u6ca1\u6709\u8d85\u51fa\u5ba2\u6237\u7684\u9884\u671f\uff0c\u56e0\u800c\u4e5f\u5c31\u4e0d\u80fd\u83b7\u5f97\u4f53\u9a8c\u4e86\u3002<\/p>\n

\u4e09\u3001\u4f4e\u5ea6\u7684\u4f53\u9a8c\uff1a<\/strong>\u5ba2\u6237\u662f\u88ab\u52a8\u53c2\u4e0e\u7684\uff0c\u4f53\u9a8c\u5185\u5bb9\u5bf9\u5ba2\u6237\u7684\u523a\u6fc0\u5ea6\u5f88\u5c0f\uff0c\u5ba2\u6237\u4e5f\u6ca1\u6709\u878d\u5165\u5230\u4f53\u9a8c\u573a\u666f\u4e2d\uff0c\u56e0\u6b64\u5bfc\u81f4\u5ba2\u6237\u53ea\u80fd\u83b7\u5f97\u6700\u4f4e\u7a0b\u5ea6\u7684\u4f53\u9a8c\u3002<\/p>\n

\u56db\u3001\u4e2d\u5ea6\u7684\u4f53\u9a8c\uff1a<\/strong>\u4f53\u9a8c\u5185\u5bb9\u5bf9\u5ba2\u6237\u7684\u523a\u6fc0\u5ea6\u5f88\u9ad8\uff0c\u5bf9\u5ba2\u6237\u4ea7\u751f\u4e86\u5f3a\u70c8\u7684\u5438\u5f15\u529b\uff0c\u4fc3\u4f7f\u5ba2\u6237\u53c2\u4e0e\u5230\u4f53\u9a8c\u573a\u666f\u4e2d\uff0c\u4f46\u56e0\u4e3a\u5ba2\u6237\u4e0d\u80fd\u591f\u5c3d\u60c5\u7684\u53d1\u6325\uff0c\u4f7f\u5ba2\u6237\u4e0d\u80fd\u83b7\u5f97\u6700\u9ad8\u7a0b\u5ea6\u7684\u4f53\u9a8c\u3002\u53e6\u5916\u4e00\u79cd\u60c5\u51b5\u662f\uff0c\u5ba2\u6237\u53c2\u4e0e\u7a0b\u5ea6\u975e\u5e38\u9ad8\uff0c\u4f46\u4f53\u9a8c\u5185\u5bb9\u5bf9\u5ba2\u6237\u7684\u523a\u6fc0\u5374\u6bd4\u8f83\u4f4e\uff0c\u6ca1\u6709\u7559\u4e0b\u6df1\u523b\u7684\u5370\u8c61\uff0c\u4e5f\u53ea\u80fd\u83b7\u5f97\u4e2d\u5ea6\u4f53\u9a8c\u3002<\/p>\n

\u4e94\u3001\u9ad8\u5ea6\u7684\u4f53\u9a8c\uff1a<\/strong>\u8fd9\u662f\u6700\u9ad8\u7a0b\u5ea6\u7684\u4f53\u9a8c\uff0c\u5ba2\u6237\u5b8c\u5168\u878d\u5165\u5230\u5bf9\u81ea\u5df1\u800c\u8a00\u975e\u5e38\u6109\u60a6\u7684\u4f53\u9a8c\u60c5\u666f\u4e2d\uff0c\u4ea7\u751f\u4e86\u60ca\u559c\u7684\u5fc3\u7406\u611f\u53d7\uff0c\u83b7\u5f97\u4e00\u79cd\u96be\u4ee5\u5fd8\u6000\u7684\u4f53\u9a8c\u3002\u6211\u4eec\u4e5f\u628a\u5ba2\u6237\u7684\u8fd9\u4e2a\u9ad8\u5ea6\u7684\u4f53\u9a8c\u79f0\u4e3a\u5ba2\u6237\u5c16\u53eb\u3002<\/p>\n

\u56e0\u6b64\uff0c\u5173\u4e8e\u5ba2\u6237\u4f53\u9a8c\u7684\u63d0\u5347\uff0c\u53ef\u4ee5\u4ece\u4e24\u4e2a\u65b9\u9762\u8fdb\u884c\uff1a\u4e00\u65b9\u9762\u5c31\u662f\u8981\u964d\u4f4e\u6216\u6d88\u9664\u5ba2\u6237\u6d88\u6781\u7684\u4f53\u9a8c\uff0c\u53ef\u4ee5\u901a\u8fc7\u63d0\u9ad8\u4f53\u9a8c\u5185\u5bb9\u5bf9\u5ba2\u6237\u7684\u5f71\u54cd\u529b\uff0c\u6216\u8005\u964d\u4f4e\u5ba2\u6237\u7684\u53c2\u4e0e\u7a0b\u5ea6\u6765\u8fdb\u884c\u5b9e\u73b0\u3002\u53e6\u4e00\u65b9\u9762\u5c31\u662f\u8981\u52aa\u529b\u5c06\u6d88\u6781\u7684\u4f53\u9a8c\u8f6c\u5316\u4e3a\u79ef\u6781\u7684\u4f53\u9a8c\uff0c\u8fd9\u5c31\u9700\u8981\u548c\u5ba2\u6237\u6df1\u5165\u6c9f\u901a\uff0c\u6d1e\u5bdf\u5ba2\u6237\u6df1\u5c42\u6b21\u9700\u6c42\uff0c\u5bf9\u4f53\u9a8c\u8fdb\u884c\u521b\u65b0\u548c\u5347\u7ea7\u3002<\/p>\n

\u5728\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u4e2d\uff0c\u8fd8\u8981\u5f3a\u8c03\u4e09\u4e2a\u5173\u952e\u5b57\uff1a<\/strong><\/p>\n

TA(\u76ee\u6807\u5ba2\u6237\uff0cTarget Account)\uff0cTA\u662f\u6307\u6700\u76f4\u63a5\u7684\u53d7\u4f17\u5ba2\u6237\u3002\u5982\u4eca\u5e02\u573a\u7684\u5212\u5206\u8d8a\u6765\u8d8a\u7ec6\uff0c\u4f01\u4e1a\u5e94\u8be5\u6839\u636e\u6bcf\u4e00\u9879\u4ea7\u54c1\u548c\u670d\u52a1\u9009\u62e9\u4e0d\u540c\u7684\u76ee\u6807\u5ba2\u6237\uff0c\u53ea\u6709\u786e\u5b9a\u4e86\u6d88\u8d39\u7fa4\u4f53\u4e2d\u7684\u67d0\u7c7b\u76ee\u6807\u5ba2\u6237\uff0c\u624d\u80fd\u6709\u9488\u5bf9\u6027\u7684\u5c55\u5f00\u4f53\u9a8c\u5e76\u83b7\u5f97\u6210\u6548\u3002\u5fc5\u987b\u8bb0\u4f4f\uff0c\u6211\u4eec\u7684\u76ee\u6807\u662fTA\uff0c\u5426\u5219\u518d\u591a\u7684\u52a8\u4f5c\u90fd\u662f\u65e0\u6548\u7684\u3002<\/p>\n

KX(\u5173\u952e\u4f53\u9a8c\uff0cKey eXperience)\uff0c\u63d0\u5347\u548c\u6539\u5584\u4f53\u9a8c\u80af\u5b9a\u662f\u6709\u6210\u672c\u7684\uff0c\u5728\u5168\u89e6\u70b9\u7684\u4f53\u9a8c\u4e2d\uff0c\u4f01\u4e1a\u8981\u5b66\u4f1a\u627e\u5230\u90a3\u4e9b\u5173\u952e\u7684\u8282\u70b9\uff0c\u8fdb\u884c\u6838\u5fc3\u7684\u4f53\u9a8c\u8bbe\u8ba1\u3002\u540c\u65f6\uff0c\u6211\u4eec\u8bf4\u4ee5\u5ba2\u6237\u4e3a\u4e2d\u5fc3\uff0c\u4f46\u4e5f\u4e0d\u662f\u5b8c\u5168\u76f2\u4ece\u4e8e\u5ba2\u6237\uff0c\u6bd5\u7adf\u4f01\u4e1a\u624d\u662f\u6240\u5728\u9886\u57df\u7684\u4e13\u5bb6\uff0c\u6709\u65f6\uff0c\u5728\u5145\u5206\u8003\u8651\u5ba2\u6237\u4f53\u9a8c\u7684\u540c\u65f6\uff0c\u8fd8\u8981\u5b66\u4f1a\u5206\u6790\uff0c\u4e5f\u8981\u6709\u81ea\u5df1\u7684\u575a\u6301\u3002<\/p>\n

F&R(\u53cd\u9988\u548c\u54cd\u5e94\u7cfb\u7edf\uff0cFeedback and Response System)\uff0c\u5728\u6574\u4e2a\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u4e2d\uff0c\u7edd\u5bf9\u4e0d\u80fd\u6f0f\u6389\u5b9e\u65f6\u7684\u53cd\u9988\u548c\u54cd\u5e94\u7cfb\u7edf\uff0c\u5f88\u96be\u60f3\u8c61\u4f01\u4e1a\u60f3\u65b9\u8bbe\u6cd5\u5f97\u5230\u4e86\u5ba2\u6237\u53cd\u9988\uff0c\u5374\u4e0d\u4e86\u4e86\u4e4b\u7684\u540e\u679c\u3002<\/p>\n

\u79ef\u6781\u7684\u5ba2\u6237\u4f53\u9a8c\u4e00\u5b9a\u662f\u7531\u4e00\u7cfb\u5217\u8212\u9002\u3001\u6b23\u8d4f\u3001\u8d5e\u53f9\u3001\u56de\u5473\u7b49\u5fc3\u7406\u8fc7\u7a0b\u7ec4\u6210\uff0c\u5e26\u7ed9\u5ba2\u6237\u83b7\u5f97\u4ef7\u503c\u7684\u5f3a\u70c8\u5fc3\u7406\u611f\u53d7\uff0c\u5b83\u5f3a\u5316\u4e86\u4f01\u4e1a\u7684\u4e13\u4e1a\u5f62\u8c61\uff0c\u4fc3\u4f7f\u5ba2\u6237\u91cd\u590d\u8d2d\u4e70\uff0c\u5e76\u4e50\u4e8e\u5411\u4ed6\u4eba\u8c08\u8bba\u6240\u83b7\u5f97\u4e86\u6109\u60a6\u4f53\u9a8c\u3002\u56e0\u6b64\uff0c\u4e00\u4e2a\u4f18\u79c0\u7684\u4f01\u4e1a\u5982\u679c\u8981\u5411\u5ba2\u6237\u4f20\u9012\u79ef\u6781\u7684\u5ba2\u6237\u4f53\u9a8c\uff0c\u5c31\u5fc5\u987b\u8981\u5728\u4ea7\u54c1\u3001\u670d\u52a1\u3001\u6c9f\u901a\u3001\u4eba\u5458\u53ca\u6d41\u7a0b\u7ba1\u7406\u7b49\u65b9\u9762\u6709\u51fa\u8272\u7684\u8868\u73b0\u3002<\/p>\n

\u5f53\u7136\uff0c\u8fd9\u4e5f\u5c31\u662f\u5b9e\u65bd\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u7684\u7ed3\u679c\uff08\u672c\u6587\u9009\u81ea\u300a\u4f53\u9a8c\u518d\u9020\uff1a\u8d62\u5f97YOU\u65f6\u4ee3\u7684\u65b9\u6cd5\u8bba\u300b\uff09\u3002<\/p>\n

 <\/p>\n

>>> \u70b9\u51fb\u8fdb\u5165\uff0c\u514d\u8d39\u8bd5\u7528\u3010\u500d\u5e02\u5f97\u5ba2\u6237\u4f53\u9a8c\u7ba1\u7406\u5e73\u53f0\u3011<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

\u4f01\u4e1a\u8981\u5145\u5206\u8ba4\u8bc6\u5230\u5ba2\u6237\u7684\u4f53\u9a8c\u5177\u6709\u5c42\u7ea7\u6027\u3002\u7531\u4e8e\u5ba2\u6237\u9700\u6c42\u7684\u4e0d\u65ad\u5347\u7ea7\uff0c\u5728\u4f4e\u5c42\u7ea7\u7684\u9700\u6c42\u88ab\u6ee1\u8db3\u540e\uff0c\u4ed6\u4eec\u5c31\u5f00\u59cb\u8ffd\u6c42\u66f4\u9ad8\u7684\u9700\u6c42 … <\/p>\n","protected":false},"author":1,"featured_media":2323,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[13],"tags":[6,82,8,48],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/2321"}],"collection":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/comments?post=2321"}],"version-history":[{"count":1,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/2321\/revisions"}],"predecessor-version":[{"id":2324,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/posts\/2321\/revisions\/2324"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/media\/2323"}],"wp:attachment":[{"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/media?parent=2321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/categories?post=2321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bestcem.com\/blog\/wp-json\/wp\/v2\/tags?post=2321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}